An alert nobody reads is worse than no alert at all. Threatwhere filters before it sends, escalates when nobody answers, and keeps a record of every attempt — so duty of care is something you can evidence, not just assert.
Every user picks the channels that suit how they work. Turn one off and the others carry on — you can never end up with none.
The notification centre in Overwatch. Everything that fired, in order, with the event behind it one click away.
For the alert that has to survive a closed laptop. Written to be read on a phone screen, with a direct link back into the platform.
Straight to the phone — Operator in the field, and the browser at the desk. Reserved for the things that genuinely cannot wait.
The reason teams stop reading alerts is that too many of them did not matter. Threatwhere decides that before anything leaves — against the scores our pipeline has already put on every event.
Nights and weekends stay quiet unless the threshold says otherwise. Set once, in your own timezone.
Everything below the waking-someone-up line batched into one message, on your schedule rather than the world’s.
The regional lead, the travel manager and the duty officer are not watching for the same thing. They do not have to.
A missed check-in and an SOS are not notifications. They are the start of a procedure — and the platform runs it.
Build the ladder yourself — who is raised, how long after, and on which channel. Step by step, until somebody responds.
An SOS reaches every device the responder carries — and exactly once per device, however many routes it travelled to get there.
Sent, failed, bounced, skipped — every attempt on the record. Where we tried and cannot confirm the outcome, it says unconfirmed, rather than claiming a delivery nobody proved.
Your audit trail, messaging audit and check-in history export to CSV whenever an insurer, a regulator or your own board asks what happened and when.
Talk to us about the thresholds, the rotas and the escalation ladder your duty-of-care obligations require — and we will help you configure them.