Question 1

What pricing plans does Threatwhere offer?

Accepted Answer

Three editions. Analyse ($599/licence/month — coming soon) is the native Threatwhere intelligence app for iPhone, iPad, and Android — for the individual security professional. Overwatch ($1,999/licence/month) is the full Threatwhere platform for teams — a web operations workspace with the Intelligence Assistant, and the Operator app on iOS and Android for every licence with SOS, check-ins, trips, and live team tracking. Custom is a bespoke deployment for global enterprise, defence, and national-scale customers.

Question 2

What does Analyse include?

Accepted Answer

Analyse is coming soon. It is $599 per licence per month ($5,990 billed annually) — the native Threatwhere intelligence app for iPhone, iPad, and Android, the individual edition of the platform. Every licence gets the live event and incident feeds (scored and classified by our intelligence pipeline across 250 countries and territories), live country risk scores with per-country briefings, precision alerting rules, and personal watchlists for the actors, countries, and threats you follow. Custom AI on demand (the Intelligence Assistant and ad-hoc threat assessments, actor analysis, and forecasts) and team features (SOS, check-ins, trip management, team messaging, live team tracking) are included with Overwatch.

Question 3

What does Overwatch include?

Accepted Answer

Overwatch is $1,999 per licence per month ($19,990 billed annually) and gives every licence on your team the full Threatwhere platform on both desktop and mobile. On the web workspace: a live operational map, the Intelligence Deck for analyst workflows, assets on the map with configurable threat radii, Missions with AI-built itineraries and per-leg risk, the Operators Command Center (SOS response, check-in scheduling, live team awareness), Workspaces for versioned and auditable intelligence documents, and collaboration threaded through every entity. On iPhone and Android: the Operator app on every licence — SOS with evidence capture, scheduled and ad-hoc check-ins, trip management with per-leg risk, live team tracking and geofencing, and team messaging. Overwatch is also the edition that unlocks custom AI on demand and the Intelligence Assistant by voice or text.

Question 4

Do I get the Operator app with Overwatch, or is it an add-on?

Accepted Answer

Every Overwatch licence includes the Operator app on iOS and Android at no additional cost. The one case where you pay more is for field staff who only need the Operator app on their phone — those are operator-only seats, covered below.

Question 5

What about field staff who do not need a desktop seat?

Accepted Answer

Operator-only seats are $199 per seat per month. They include the full Operator app on iOS and Android — SOS, check-ins, trip management, team messaging, and live team tracking — without a desktop seat. They are managed from your Overwatch organisation alongside your full seats. Every Overwatch licence unlocks 4 of them, on top of the Operator app that licence already carries.

Question 6

How many Operator seats does an Overwatch licence cover?

Accepted Answer

Every Overwatch licence carries 1 Operator seat at no extra cost and unlocks 4 further Operator seats you can buy — 5 Operator seats per Overwatch licence. Add as many Overwatch licences as your organisation needs and that entitlement grows with them, 5 Operator seats at a time. Want a deployment scoped around you? Talk to us about Custom.

Question 7

How many Overwatch licences can an organisation hold?

Accepted Answer

As many as it needs — there is no ceiling. Every organisation starts with the one included in its Overwatch subscription and scales from there. Because each Overwatch licence carries 1 free Operator seat and unlocks 4 more, your Operator estate grows by 5 seats with every Overwatch licence you add. Planning a large deployment? Talk to us about Custom.

Question 8

What is Custom?

Accepted Answer

Custom is for global enterprise, defence, and national-scale customers whose security and compliance posture needs a deployment scoped around them — private data source ingestion, custom AI pipelines and embeddings, organisation-wide policies and integrations, custom retention and data residency, managed Operator rollout via your MDM, dedicated onboarding, and 24/7 priority support. Contact us to scope your deployment.

Question 9

Can I switch plans at any time?

Accepted Answer

Yes. Upgrades apply immediately with prorated billing. Downgrades take effect at the end of your current billing cycle.

Question 10

Is there a setup fee?

Accepted Answer

No. Overwatch provisions instantly with no onboarding or setup fee, and Analyse will too when it launches. Custom deployments may include implementation costs, which we will scope with you upfront.

Question 11

What happens if I exceed my usage?

Accepted Answer

We will let you know well before it becomes a problem and work with you on whether a larger plan or a tailored deployment is the right fit.

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